Privacy Policy

West Cape Howe Wines is highly committed to the respect of your privacy.

Collection of your personal details is made when you subscribe to our free Mail Order Club, or if you purchase our wine on-line.

By providing your contact details you subscribe to receive future special offers, promotions plus information about special events from West Cape Howe, Mount Trio Vineyard and Kerrigan + Berry and from our agents, until such time as you request us to stop.  Should you wish to opt out at any time, simply let us know by phone or email.  We will provide you with appropriate contact details every time we contact you.

Privacy Act: "Your details remain yours and may only be shared with our agents for the purposes of communicating West Cape Howe, Mount Trio Vineyard and Kerrigan + Berry wine offers only.  They will NOT be sold or rented to any other companies."

I. What kind of information do we collect from you when you visit our site?

When you visit westcapehowewines.com.au, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of personal information - we don't do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

We may contract marketing organisations to conduct our various campaigns and promotions to our database.  Your details will be on this database because you have consented to be there.  While making contact with you, these marketing organisations will collect personal information on our behalf.  If you do not wish to take part in the promotion or campaign, there is no obligation to do so.  Please inform the person when they make contact with you.

III. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email to info@wchowe.com.au

V. Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.